Shipping

We ship to all countries in (Europe) (UK) (America) (Middle East countries) and some countries in (Africa)

After confirming the purchase, we have 2 to 4 days to prepare and ship the order.  One day after shipment, we will send you the tracking number for your order.  Delivery takes a maximum of 7 to 14 working days. 100% guaranteed delivery

Shipping methods:

Express DHL and FedEx.

Return

In order to get customer satisfaction you have 30 Days from the moment your package arrives to tell us if there is a fault with your watch or watch parts. If we do not hear of any complaints about your watches or watch parts within 30 Days, we will accept that you are agree with your order and there are no issues to resolve. 

If the watch has a problem, just ship it back to us and we will repair it in the Factory. 

We do not accept refund and exchange unless on very special terms. Refunds if offered will be issued for the total amount of the purchase product less the transaction fees. We do not offer refunds for any free items received as part of any promotion. Shipping cost for returns and exchanges will be at the customer expense. 

All returns merchandise must be in new condition (as we ship it) and complete with all original packaging. We will inspect all merchandise returns. Once approved inspection, full credit will be issued back to your account or other payment method within 48 hours. If merchandise are not in the original condition or missing original packaging is subject to a 25% re-stocking fee. 

Please make sure you return your merchandise by a traceable method to assure delivery. 

Please find the details below: 

  1. If you have any question about merchandise, please feel free to contact us first. You can send email to customer service explain the reason clearly why you want to return the items. 
  2. Please note merchandise must be returned unused and in the original condition as you received, with all original packaging and no signs of used. Used products can not be refund. 
  3. After you send out the returning parcel, please tell us the tracking number or delivery confirmation number. Return shipping fee is responsible by the customer.